First of all, the receptionist person had a screaming child in the background. I understand people have WFH arrangements for various reasons but I could tell the receptionists could barely afford to pay attention to me (further proven when I received the invoice & my name was butchered on there.) I explained that the property that needed work was a rental of mine & confirmed that I would not be present at the time of their assessment. Although I’ve personally never needed to hire an electrician, I’ve had to hire multiple other type of utility workers & never ONCE have I been billed before even speaking with the specialist or have any type of breakdown over their findings. The company did not have any correspondence with me (not that this would fall under my tenant, but she didn’t receive a breakdown either from the electrician) over what was concluded in their visit. Simply 24hrs after the appointment, I had an invoice pop up in my inbox. Now I’m left with the chore of calling hem to figure out what happened, what did they find, what did they do to fix it, etc. Thumbs down for sure.