This place was a disaster. Of the six beers they brew, four are IPAs, and none of the beers stood out at all. The guest beers aren't even from microbreweries (Coors Light, really?), and not all of the taps were used, so the only microbrewery beers they serve are their own.
They add 20% gratuity as the wait staff works on commission only. That's right - they don't even make minimum wage, so the business adds more money to your bill specifically to pay them, no matter how bad your service was. What a dumb practice that benefits the business while taking more money from the customer. I was okay with this initially as I usually tip 20% anyway, but I was expecting halfway decent service. Our wait for drinks was very much on the slow side, and I was especially annoyed when our server took his sweet time to give me my change. I even saw him service other tables while I simply needed $4 cash back. We left after waiting at an empty table for five minutes.
Out of the hundreds of breweries I've been to, this has simply been the worst. Don't let the pictures of the menu from years ago fool you. The beer selection is very lame now and I wish we didn't spend $40 for 4 small drinks. Skip this pretentious brewery with horrible staff and go somewhere, anywhere else. Your taste buds and wallet don't deserve this kind of letdown.
I'm now reading other reviews submitted recently and can confirm that this place has gone downhill a lot, both on the service and food. This place doesn't deserve a high rating whatsoever.
What a cluster... The disorganization was so poor it was 'almost' funny. The food prices represent high end service, but the number of screwups we encountered indicates a significant lack of management capability. As an example, two different servers took our order. Staff came back 3 additional times to check the order. Two of the orders came out twice. Some of the orders were missing items. When we spoke with the manager, she was incredibly rude and uncaring. It was clear that she wanted us out quickly to shuffle more people in.
There were several people in our group that have been long time customers. While a couple of serving mistakes are understandable, following the persistent management rudeness, several long time customers have been lost.
