Jessi Lynn12 days agoFrom
Used CRR for 9 years now with no issues....BUT Since Covid they are delayed EVERY single week. It's been years since covid, stop using that as an excuse for bad customer service. Not just once in awhile but EVERY single week there's a delay. Unacceptable in my opinion. When I call them they say they'll be out that day before 6pm and still no one shows. It's gotten beyond ridiculous.
j cis12 days agoFrom
Hello everyone, i also have the same problems with this company. the fact that they dont provide a service on time and with effectiveness is unacceptable. we as consumers need to insure that if a company is charging on a monthly basis for a service, that the service is provided properly and on time. i took the time to read all the reviews and it seems that this company does not care simply because its monopolized and consumers dont have a choice. I think its time that we make our voices heard and we file complaints with our state and local leaders. i know that the mayor and or county supervisor will look into the matter if we speak out and express our concerns. if they dont fix the issue then we go federal, FCPB< attorney general office ect.
Kathy Tavares12 days agoFrom
Called CR&R office because they failed to pick the whole blocks trash last week and I started calling them on Thursday and they said they were coming and didn’t happen, so then I called on Friday and they still said they were definitely coming in Friday and they still never came. So then I called on Saturday and they said they were going to try to come out on Saturday and still never came, but if they didn’t come that they were most definitely come in on Monday morning which is today and still nothing. Why are we paying if they are not coming to pick up our trash? Everyone on my block should be getting a credit since they didn’t pick up our trash from last week. Will be taking this complaint to the higher up because this is so upsetting. Horrible service with CR&R I miss waste management so bad because this never happened to us with WM
