Arwen Swink16 days agoFrom
I love my couch! The showroom and customization process was so easy to navigate, I got the perfect fabric, color, firmness, and profile couch in about 20 min. It was manufactured in Oakland and delivered in less than 3 weeks after my order w/no supply chain delays. It arrived with the wrong legs, which Dom came and fixed in person the next day (pix of both shown). Amazing customer service & I legit couldn't be happier. :D
Jophiel Angel Gordon16 days agoFrom
I was very satisfied with my experience having a couch made at the The Custom sofa company.
The sales representatives were very helpful and took time to make sure all the specifications were discussed.
I liked the selection of materials and shapes on display and would use them again.
I recommend them to anyone looking for a quality product.
I had a lot of things to consider with an odd, long irregular shaped room and small elevator etc
Jonathan Harris16 days agoFrom
This service and product is HIGHLY RECOMMEND! The owner and person, Dom, was seamless in guiding my partner and I through the process of customizing our couch. We chose the Valencia style for the depth and comfort for the apartment. Two an estimated two weeks for them to build and were quick to respond to any questions we had. LOVE IT!!!! Chose a moss green boucle which complimented the space also there insight really helped us on quality of firmness for the cushions. We also loved that this place was locally San Francisco owned in the Castro area and partnered with facilities here in the Bay Area to create the couch. Sooo if you want locally sourced, family owned business, and quality service this place is GREAT! Also affordable prices for these custom pieces. We are so happy with it 😊
