Odium3 days agoFrom
So I made an appointment online to get my covid vaccine at this location. The appointment time was for 7:30. I came in 30 minutes early because I happened to be in the area. When I talked to the pharmacist she seemed completely put out by the fact that I was trying to get a vaccine. She said we never give people vaccines past 6:00. Mind you I made an appointment for 7:30 on CVS's website. I understand having a cut off time for vaccines and not wanting to waste doses. Change your website if this is the case. It's unacceptable to have people trying to fit a vaccine appointment into their schedule and literally turn them away and tell them no, I will not give you a vaccine.
agarcia 15713 days agoFrom
The worse of all CVS out there. Had asked to transfer 2 of my prescriptions at 8am but only received one of them at 4pm. Got the least important prescription, now I have to wait even longer for the one that I need the most. How in God's name do you people do your jobs. I've been in pain all freaking day plus a headache.
Ernest S. Reveles3 days agoFrom
The pharmacy is regularly in top shape and I have no negative experience with that part. But I think more training is appropriate to help customers. The associate who helps should have more experience in dealing with unsatisfied customers. Dealing with people now days is an “art”. Having the qualified person can make the difference between a good and safe sale or a forced confrontation. We all know to well how the latter turns out. We need well trained associates who are qualified to help customers in a respectful manner. I’m not singling out any store that deals with the public. It’s all to common to hear that a customer lost their composure and unfortunately bad things are the result. THANK YOU A SATISFIED CUSTOMER