Im new in town, called in to refill some prescriptions, lady picked up said I was next in line and asked if I could hold. I said sure. 30 THIRTY minutes later she comes back on and asks "how can I help you?". Needless to say I spoke to her manager and she said they got bombarded with customers and apologized. I asked why no one picked up to say anything for 30 minutes and she just said they were too busy. Moral of the story is, customers in person are more important, don't call. First encounter with this cvs and that's the treatment I received. My old pharmacy was cvs in arcadia, CA on Las Tunas and Baldwin. I never had a problem like this. And if you ever go there, you'd see all the awards they have and know why they received those awards annually.
