Kristin Boggs24 days agoFrom
No drive-through! And they don't ship medications to your house like they used to. Its inconvenient.
Mary Dewhurst24 days agoFrom
This really shouldn't be called a "pharmacy." Pharmacies are for people who are ill, for some, it may be the only interaction they have within a course of a day, for others, who are very ill, it may be among the last conversations they have. For me, my husband is very ill, and I tried to explain I really needed their help, but I was turned away, while it was clearly in their power to help (I was there for about 15 mins, and there were zero other customers, and about 4 staff). The person who served me was lovely, but the pharmacist showed no empathy. I have put in a complaint, and I'm going to follow up, because while I have a voice, many patients are just too sick to advocate for themselves. This is not OK.
David Hyde24 days agoFrom
My mother's drug plan is a joint venture between GEHA and CVS. Everything about the computer interface and mail order system with CVS has always been frustrating and riddled with errors. When CVS was willing to staff their pharmacies, I could sort through the problems on the phone with the local pharmacy. That is no longer working. Now that CVS has reduced pharmacy staffing levels dangerously low, the federal government needs to find an ethical company to jointly operate their drug plan.
