Karie Hall12 days agoFrom
Unbelievably unprofessional. My daughters went in to get some items and they were targeted and profiles for looking at items. The manager approached them, had other staff come circle around then and ask what they were shopping for, why were they there. They were then humiliated and asked to leave. On the way out they were told teens are too much trouble. These girls had done nothing wrong other than go into CVS looking for sunscreen. They didn’t have backpacks or large purses. I went I to speak to the manager, Michelle, who readily admitted that she profiled them based on age. “Too many kids that age stealing.” She then told me she made a mistake and it was probably wrong of her to do. She also said she hope it made me feel better that she had given her notice. I told her I agreed she wasn’t cut out for her job. CVS should do better and provide resources and training so their employees don’t resort to unfairly targeting people who are just trying to shop. Won’t be back to any CVS anytime soon. Moving my pharmacy to Rite Aid. Longer drive but hoping my kids won’t be traumatized by simply trying to buy something. Do better CVS.
Danielle Lamar12 days agoFrom
Just went in at 8pm to grab some Advil. The elderly female cashier REEKED of alcohol. She was forcefully ushering people through self checkout and then standing behind people purchasing their items yelling random things. Mostly about her energy fading and needing to get it from the people. Idk, maybe don’t show up to work piss drunk, three sheets to the wind? Not that I expect standout employees to be working the night shift at CVS in Nevada, but damn. That was a bottom of the barrel experience.
Debbie Teixeira12 days agoFrom
I went in with my two daughters to get some waters and snacks before heading to our hotel room. NEVER in my life have I been guided to self-checkout and then had 4 or 5 employees huddled around me watching me scan each item. It was the most bizarre experience and frankly extremely annoying! Why aren’t these people cashiering and helping other customers? After a long day, this was definitely far from a customer-friendly atmosphere. The only convenience is that it’s right outside our hotel.
