Jarid Kazemier3 days agoFrom
Billed insurance for a medication they didn't have in stock locking my daughter's medication from being able to be picked up at any other pharmacy location. Did not communicate they had received the order the first time and it was out of stock, when ordered a second time is when it was mentioned they were out of stock. Gross negligence on this pharmacy. Not the first time we've had a bad experience, but this is a whole different level.
Paul Bar3 days agoFrom
Very disappointing with the CVS today.
I go to the drive-through for the first time and they have two signs pick up and drop off so I pull up in the pick up and the guy tells me I need to go into the other line which is the drop off line so I had to turn around and back up and then there's three cars in front of me. I saw me get up there and the guy tells me oh your prescription is not ready you'll have to wait another 10 minutes.
So then I go inside the store and or six people in front of me in line there's only one person handing out prescriptions one person. Unacceptable I want to switch over to Rite Aid.
Beiney Ghookas Nercissian3 days agoFrom
The CVS store number 8848 in Benton Rd has been a great store with it's customer service. I Can not Thank Janice K. for her great service and having seen her honesty and integrity she deserves a great recognition. When a customer forgot her card she demonstrated her integrity by asking the other client to wait even when the client offered to take the credit card to the owner, just to make sure nothing goes wrong and the owner receives the card, she said she needs to deliver it herself and she took the card and assured the owner of the card received it by rushing to her. THANK YOU Janice K ! May God Bless You in Every Way Possible!