Danielle Rouillard11 days agoFrom
Yo I can watch an entire movie in the time it takes to get through this drive through pharmacy. Isn't it supposed to be convenient? Why does it take 20 min per car? If their prescription isn't ready, ask them to park and come back! It's really next level and we need some type of better management of it or it really serves no purpose.
matt fren11 days agoFrom
after turning off a second time the auto refill a few weeks ago, this pharmacy again refilled 2 of my medicines way ahead of schedule that I couldn't pick up. As a result they had to put those 2 medicines back but in one occasion the pharmacy mistakenly left the last refill date of August 1st, 2021 on the website. Consequently, today when I tried to refill that medicine I couldn't because the system was showing it was already refilled! I spent more than an hour on the phone between trying to solve the issue between the CVS pharmacy and the insurance carrier. This latter confirms no refill of that particular medicine was picked up last few weeks. This was not an isolated incident.
Jen Seapno11 days agoFrom
Some pharmacy personnel are great and helpful while this particular woman is not. She is always rude to me and when I told her I need to request a refill she said she will go ahead and contact my doctor. After 3 weeks nothing and I ran out of that pill. I had to call the pharmacy again and request for it a second time. You would think if you talk to them in person rather than on the phone they will actually do their job. I will definitely change my CVS location.
