I just started using D9 for my hay purposes, and I have not been disappointed. In the three loads I have had them deliver of Timothy, I am impressed with the quality of the hay and the amount they per bale. Each flake in their 3-tie bales is about 1.5 compared to other bales out there. It is fresh and nice and green! AND the guys will deliver to me in Rochester, and unload it into my shed for me with a smile!