Milo Perrotti16 days agoFrom
Unfortunately I had a bad experience. Ordered curds but they were out of them, it took 15 minutes to find that out. Then another 15 to get my order which ended up being wrong. Altogether visit room 40 minutes. The food I got was good!
Joseph Huerta16 days agoFrom
Preface this review with the knowledge of DQ claiming to not be fast food. We rolled into the DQ lot and waited in line for 20 minutes. Once we so patiently arrived at the receiver, we ordered two burgers, two fries, and two blizzards. After the order was taken, we rolled forward, to wait some more. After another 5 minutes, we arrived at the window. Now at the window we waited for 5 minutes before our card was swiped. After the swipe, we waited another 5 minutes, and we received our blizzards. The blizzards then promptly began to melt, so we made the best of it by placing them in the shaded portion of the vehicle. We were then told we would have to wait for our two burgers, and two fries. So, we sat in the car, with our melting blizzards, and waited. We waited 10 more minutes, after which we received our food, and was told to have a good day. No apology for the wait, no offer ahead of the food to make sure our blizzards didn’t die (i.e. placing them in the freezer until our food was ready). I’d like to know what causes the backup all the time? Why are we always subjected to waiting every time? Is drive through not prioritized over the lobby? Is the kitchen staff trained properly? The only positive side to this is they finally remembered to not put onions on one of the burgers as requested, so for that, thank you DQ.
Matt Boswell16 days agoFrom
They don't understand how to make a cookie dough blizzard. They will make it with chocolate ice cream instead of with vanilla(the way it's listed) and if you ask for it with the vanilla then they will leave out the syrup smh
Main location1117 S Pioneer Way Moses Lake Washington 98837 US(509) 765-5933
