Bekky C14 days agoFrom
went in for some fillings and left in a great deal of pain. After four days the pain had not only gotten worse but my jaw was locked shut! I reached out to the office several times and was told to take Tylenol and wait it out. At no point did Dr. Mergen have me come back in to see what was going on. Finally after almost three weeks of pain and eating through a straw, he prescribed an antibiotic over the phone for the obvious infection that he would have caught sooner if he'd done any follow up care and that took care of the pain. For the next three and a half months he continued to ignore me as I lived on a liquid diet. Finally got in with an oral surgeon and had to pay out of pocket for surgery to repair the damage to my jaw. Dr. Mergen was rough and negligent. I would never go back
Theresa Smith14 days agoFrom
Be aware of extra costs. I received a bill several months after paying in full and moving on to another dentist. The charges were for a special toothpaste that was "Given" to my two kids. My insurance doesn't cover special toothpaste and I am sure they were aware of this and didn't consult me prior. The office should be ashamed of this behavior. We moved on to another dentist after only one visit because we felt that Dr. Mergen did not try or care to get to know us. Which is kinda important to us. Our first and only visit felt cold and unwelcoming, besides the front desk receptionist, who was very kind.
Jonnathan Moses14 days agoFrom
Very friendly doctor and staff! Dr. Mergen was able to accommodate to all my medical needs during my visit, and it was the best experience I've ever. I highly recommend Dr. Mergen as a dentist because of his passion and willingness to engage in care with people.
I got the best, this medical group did such a great job!
Main location902 W 14th Ave Spokane Washington 99204 US(509) 747-5186
