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Wheelchair accessible entrance
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Women's clothing
I have been fighting with this store since day 1. I was fitted, like any normal wedding dress, except they out-sourced my dress to one of their Los Angeles stores. It came back ruined. The hemline was uneven, as if they let a toddler cut it. The bra cups weren't even near where my breasts are, they added extra boning when that wasn't asked for, and there were holes in the dress. So they promised to fix it. Brought in a lady, she hemmed it properly and slightly fixed the cups. Still didn't fix the rest. They brought in ANOTHER lady, and she finally said the dress was ruined and to start over...a week before the wedding.
Now, the store manager was rude. She kept blowing me off. She was happy to let other people take the blame, and refused to give me a full refund of the alterations, which at this point, I fully deserved. And in the end, even the new dress was messed up. I found out ON my wedding day that the bustle was improperly made, they missed buttons, filigree was falling off and my photographer had to fix their mistakes. This store is awful, no one knows how to sew, and they shouldn't be in business if they need to ask a whole other alterations specialist to come in and fix the dress.
