The experience I had at Delridge Auto Repair was so positive I still think about it 6 years later.
In the summer of 2015 I was living in the University District of Seattle, WA. I was getting ready to move to Texas and had a 2001 Lexus GS300 that was needing its ~70,000 large maintenance that was recommended by Toyota, the owner of Lexus. I asked the father/son team to source and use OEM parts and was quoted roughly $1200, which was in the ballpark I was anticipating.
The repairs were done in a timely manner, however, where DAR really shined was how they took care of the situation after I had paid and test drove the car. I was along Delridge Way and the check engine light had came on as well as the traction-stability control. What was a week-estimated repair became 3 weeks in the shop.
I cannot count how many things they had replaced outside of the original work-order but they made it right. Granted, at the time I had left my job and was getting ready to move - so time in the shop was not an issue for me. I can safely say they lost money on me as a customer, and had no obligated to repair/replace other than what I had originally asked me. Fast forward to 2021 and the Lexus has been sold @ 221,000 miles. I can only hope the new owner enjoys it as much as I did.
