We would like to thank everyone at Desert View for exceptional team work and making every step of the way with the arrangements of our daughter’s services stress free. From the step by step transportation details, personal viewing, always there to answer questions and never feeling pressured. I would also like to give a special thank you to Elias Bonaducci for his professionalism, well spoken, great customer service. Elias’s genuine personality and knowledge in the industry is why he is excellent at what he does. I would definitely recommend and call Elias for future services. ^^^I do want to add that i was not pleased with the phone call i received from Jay the manager shortly after my daughter was buried. Flowers were placed by a loved one in the dirt because there was not a vase. There are supposed to be pots at the headstone but have not been provided due to being ordered. Jay asked me to remove flowers because planting a rose bush was not allowed ( 2 long stem roses) He also mentioned that he would look into a vase being provided until the pots were provided. I had my father remove the flowers that were NOT planted in the grass area. Not once since the call did i have a follow up call from Jay about the flowers being removed or the vase being provided. This call really made me upset enough to question if the family and I would be harassed about anything we were going to be able to place at my daughter’s burial site. I waited until the person I did my arrangements with was back from vacation to get my questions and concerns addressed.
