If I could rate lower I would. I One person taking care of 5 ppl with varying issues and my mom was the only one not stuck in a wheelchair or off in lala land slobbering in the same chair day after day or bed ridden and they still couldn't u ake care of her. Would yell at her for walking around and wanting to help sweep the kitchen or trying to visit with anyone. She had to have a tooth removed because they never brushed her teeth nor watched to make sure she was doing a good job due to her dementia. They put her in a room, charge astronomical prices, with walls that didn't even reach the ceiling then kept the visiting room TV up so loud and attendant talking louder to other patients it kept mom agitated and scared then they got upset at her for not being in bed when it was so crazy noisey. I never got an answer to any question nor was I allowed to help my mom to the bathroom but they didn't have the time to help her . My sibling was the poa so they only spoke to her. Don't take ur family member there unless they only sit and say nothing. My mom's hair wud be so stiff from not being washed it was disgusting. If owner was there she was more involved with her kids and husband in tow than any patient. There are so many more things I could say but not enough room. I saw the washing machine they use there and the gasket was covered in black mold , numerous times I had to tell them to wash her bedding and I cleaned her room because they apparently didn't have the time.
My father went through several programs and places but finally found a home here at Desert Wind Gardens. They are by far the most caring, supportive, understanding and informed Adult Family Care facility a family could ask for. They clearly understand elder care that is complicated by dementia or Alzheimer's. You will not find a better home for your loved one.