Front desk staff was friendly. Tea/water, comfortable chairs, magazine, and a lounge room all available inside. Quiet room. Esthetician Elizabeth was extremely knowledgeable and talked me through the process while answering any questions I had. I bought her recommendations. Tip 20% is included.
Only con is street parking is $5/hr. Still, worth the visit.
I got there an hour and a half early to just relax and enjoy before my massage. The steam room wasn’t working nor was the Sauna getting hot. The aesthetic wasn’t relaxing. The carpet was dark and old looking. It just wasn’t what I was expecting when I booked it at the Westin.
The receptionist was very sweet and hospitable. The peach Bellini she offered me was great.
The massage table didn’t have the heating pad under it to keep your body warm when they lift the sheets. The room didn’t have any calming music playing. It was complete silence. The massage just felt like someone was rubbing me. It was no pressure and it wasn’t relaxing at all. It wasn’t what I was use to nor what I was expecting. However I paid because he rendered a service. I will NOT be going back. The website is very misleading. The website is so bright and modern and the place is dark and not modernized.
I’m convinced the reviews are fake. The spa looks nothing like the pictures posted. I’m not sure if they are getting them mixed up with another place but the spa looks nothing like the pictures posted.
