I walked into Diamond Jim's pawn looking to get a secured loan for a couple of my diamond rings and a Louis Vuitton handbag. I spoke to a gentleman who was polite and honest, but he told me that unfortunately they don't accept handbags because there isn't enough demand among their customers for them.

He quoted me for the rings only and I said I planned to get quotes from a few different places before making a decision.

I spent the rest of the day visiting a handful of other pawn shops in the Los Angeles area, and with each one I visited I was increasingly STUNNED by how terrible they were!! All the subsequent shops were visually grimy and dingy... And filled with shady, predatory staff who had no clue the value of my items ... and I swear, each place low balled me worse than the last.

Needless to say, hindsight is 20/20 and at the end of the day I was kicking myself for not taking what I now knew was a very generous & fair quote from Jim's!

So I went back a day later and the gentleman I originally spoke with wasn't there this time, but I talked to another guy who was very kind and honored the same quote I had been given before.

These guys are highly respectable and run their business with compassion and integrity. They make the process very easy and give you peace of mind that your valued belongings will be kept safe and maintained in pristine condition. They kept my rings in individual tamper proof security bags that have unique identification numbers- and they seal it, encourage you to write the number down, and open it right in front of you when you collect your items.

The paperwork was quick, clear, & loan terms and interest rates are SO much better than any lending company I've interacted with! They even have a feature to get text notifications about upcoming interest payment dates which eased a lot of my worries.

They actually care about their customers, and I am so thankful they were there to help me through a time of financial hardship. Hands down THE best pawn shop, and the only one I'd ever go back to!!! Thank you again!