Tom Radev12 days agoFrom
Just the other day, I was simply returning some soccer shoes, and Tatiana made the whole experience ten times better, she’s awesome!
Leo Horse12 days agoFrom
Would give zero stars if I could. Where do I begin ... ordered jersey online for pick up in store, no one at pick up desk, flagged down sales associate, he wasn't too happy to help me, gives me my order and walks away, I open jersey and there's defect (part of iron-on number was rubbed off in one spot), I asked 2 teenage looking girls at cash if I could get another one, they look at me confused, they hesitantly call manager to bring another jersey, it too was defective, (it was a gift so it had to be perfect) manager doesn't look too happy either, so I ask for refund! They did nothing to rectify the problem, could've suggested bring jersey from another store location?? IDK. Very disappointed with their customer service. I've been to Vegas many many times and customer service is excellent wherever I go, but unfortunately not here!
C Howard12 days agoFrom
Incredible customer service from David in sports. He was able to answer all my questions about a treadmill over the phone and patiently took measurements for me to help me understand if I could fit the box in my vehicle. This interaction influenced my decision to buy a treadmill at this Dick’s sporting goods.