Daniel Graham8 days agoFrom
It would be hard for me to prove that I’m an actual customer, because Dirt Cheap never even charged me for their services — even though they absolutely resolved our problem. Colin and Angel both showed up on the scene and were dogged in determining the location of a blocked drain that turned out to be inside our home (not their specialty, thus the no-charge help). And then Angel stayed for hours and fixed it, cheerfully standing ankle-deep in our stinky basement and messing up his own Friday night to make sure the clogged drain had fully cleared out. These guys are as honest and decent as the day is long, and there’s no better feeling than knowing you’re dealing with honest brokers. A shout-out to their dispatcher, Carmen, as well, by the way. She was very calming and kind when my wife was on the phone with her. Big thanks to all of them. We will definitely know who to call if we wind up needing help on a bigger job.
Lori Oncina8 days agoFrom
Dirt Cheap Sewer, Angel, and Carmin saved the day! What utterly remarkable professionalism, transparency, honesty, hard work, patience, perseverance, and most of all caring. They really truly care. I will spare you most of the details, but Monday evening we knew we had a big problem. On Tuesday morning Roto Rooter told us we had a completely collapsed sewer line (of course that means no flushing, no running water) and that the repair would cost $14,000. Also, we would need to have a tree removed before the work could be done. We live in a city that can require a tree removal permit, which we began working on. In the meantime, we started asking around for recommendations of other companies. Thank goodness someone had posted on Nextdoor about Dirt Cheap Sewer. Angel and Carmin jumped into gear and by late Tuesday afternoon Angel and his scope gave us a drastically different diagnosis: the sewer line had not collapsed, but tree roots had made their way into the sewer line in 2 places. Angel cleared the line enough so we could flush that evening, and by early Wednesday afternoon, for $750 (for both service calls), the sewer line was completely clean and ready for action. We are still shaking our heads, pretty sure an angel sent Angel, Carmin and Dirt Cheap Sewer! We will be forever grateful.
Jeffrey Kerscher8 days agoFrom
Justin from Dirt Cheap Sewer was an incredible help with my footing drain clog. He was friendly, did the work, explained everything, told us what to look out for, and cleaned everything up like he was never there. The team was great with scheduling. Would 1000% use again.