Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Crowd
LGBTQ+ friendlyTransgender safespace
Discount party rental place offers many choices for all your party essential needs at competitive prices, however their customer service is very POOR. The owner of the shop (I believe his name is Jag Mahal - an older gentlemen) has no sense of talking to his customers. He is very arrogant with no sense of empathy. If you ask him a legitimate question, get ready to be ridiculed. He needs to understand that not everyone is knowledgeable about the things he rents out and how they work. Instead of mocking the customer, he needs to use the opportunity to educate them in a productive way. Along with other things, I rented a speaker system with mikes from DPR. When Jag’s men delivered the rented stuff to our house, I asked them to show me how to hook up the speakers and mikes to the amplifier. But they said that their job is to just deliver the stuff that they don’t have knowledge about setting up the system, one guy mumbled that it’s easy two wires to the front and two on the back. On the day of the function, the speaker system failed to function properly and one of the mikes was also defective. We had a live band playing but the defective speaker system ruined the taste of music for all my guests. Jag was made aware of this situation, yet he still ended up charging me the full price for his equipment. Which goes to show that he has no regard for customer satisfaction. I would encourage you to explore other avenues when it comes to your party needs.
