I purchased a set of tires from another company because I had unsafe/concerning wear on my front tires. They did not provide the recomended alignment, so I scheduled one here. New tires installed, the report came back that I was within specs. I received schooling on the need to rotate per recomendations, but at least when I change my oil. They charged nothing for the diagnostic, but we all know they could have, and performed an alignment, but they did not. I was well prepared to do so. I'm unsure if the top tier business ethics are driven from this location only, or from the corporate level, but I'm reminded ( always reminded) what John Nordstrom said to us in the early 80's "Take care of the customer, and the customer will take care of you " It's an up front effort from the business, knowing it makes the customers, and the employees loyal...