Over a month wait to fix my husband’s car with Mark the owner delaying us a week after a week telling us it will be ready in a few days over and over again We ended up renting a car 3 different times because of Mark at the office who I think is also the owner so unprofessional We got quoted for 1360$ but he tried to bill us for more than that which we didn’t agree regardless a week later the issue wasn’t resolved we lost our money and mark said it’s not their problem. I do not recommend this repair shop to anyone who needs a good quality repair in a scheduled time frame be ready to wait for longer than you’re told
If i can ,i ll give the whole milky way to you guys👍 Greatest service we experienced with Chris!! They are fast ,very experienced and great price point with an amazing honesty… Same day and exellent job..No time wasted,no long wait hours/days for the parts..We are so much appreciated for our Toyota Sienna s muffler repair and some part changes too.. Whenever we need you guys we know you there for us..Thank you so much. Highly recommended for people who searching for quality,respect,honesty and professionalism.
PS:I dont understand some “look alike/custom made reviews 🙄🙄 about Do Rite /Kent..Sounds like they stop by another planet .Impossible to be Do Rite - Kent… I believe smart people can see here s mostly 5stars and after each great review there is a jealousy(i can hear the deep cry🤣 ) We aware of the trolls bad smell…
Had my vehicle inspected and repaired here recently. The staff is easy to communicate with and humorous. For those who don't know much about cars like myself, they were able to replicate and find my mysterious "morning squeaking." Which ended up being related to my brakes.
Then the dreaded conversation of talking $$$ came. It made my heart sink a little since it wasn't a great time financially for my household. I agreed to the price and they were very accommodating in terms of when I could expect to pick it up. I showed up ready to pay and to my surprise, the price was much lower than expected! I never mentioned my financial circumstances or haggled a new price. It was a pleasant surprise that I won't forget.
I will be a returning customer. Even without the price being lowered it was a great experience. I would say excellent, but y'all need to work on your website. ;) I recommend calling for appointments.
P.S - I'm not sure what other reviews are talking about in terms of staff interactions. Unless they spoke with other personnel, I didn't have the same experience (or maybe the customer was being.. difficult?..)
Thank you again Do Rite.
