Julian Shermana month agoFrom
They have been wonderful in helping us find a place in Tacoma. The place we are renting from them is beautiful and was kept in super good condition. The people, especially Robin and Christina, have been Very helpful. They gave us recommendations about the areas we are staying in too. All-in-all its been super easy to go through this whole process with them. Jeff, the maintenance guy, even helped jump our car after the battery died. Highly recommend using this company if you're looking to rent in Tacoma, WA.
Keia Blancharda month agoFrom
Me and my family applied for one of their residences and was denied. When I sent an email asking why we were denied I was first told that it is company policy for them not to tell me, but then I let them know that RCW 59.18.257 says that they have to give us a reason. I then was told that they aren't going to give me my $650.00 HOLDING FEE back and that they are only going to give me $500.00 of the $650.00 back. I called landlord tenant who inform me that RCW 59.18.253 says that if you are denied for a place, they are not entitled to keep any of your money except the cost of the screening fee and if they try to there are legal avenues to protect you as a consumer/tenant. We just want our money $650.00, and we most definitely won't try to apply to this company. At this point they are stealing from people knowing what WA STATE LAW says and if you don't know who to turn to for help or information people like this will continue to take advantage of people on limited income. If we could give them 0 stars I would and wouldn't recommend anyone to this company.
michael piccinia month agoFrom
Wish I could give 0 stars. As others have stated, left the house better than we received it, but they are trying to take almost all of our deposit. Requested a joint inspection for leaving, but was denied multiple times. We have pictures and move in inspection documents that prove our case. They stated they had 21 days to give us back our deposit...on day 22 we reached out, and they gave us an inventory dated the day prior - still haven't received what little of the deposit they said they would give more than a week later. You are not allowed to talk to them, only submit terms via email. DO NOT RENT from this company because you will lose your deposit. They need to be held accountable for their thievery.
Main location13410 Pacific Ave S Tacoma Washington 98444 US(253) 531-9431
