They require canine influenza vaccine that requires 2 rounds of shots 3 weeks apart that other boarding places do not. They also require a meet & greet interview and 4 daycare visits before you can board with them. They didn't tell me this on the phone or through our email conversations until after I already paid for the shots and went through the hassle of going to the vet twice.
Then they passive aggressively suggested it was my fault for not knowing this because they list their requirements somewhere on their website as if I'm going to read the entire thing before boarding with them.
My dogs and I have been very happy with Wag Hotels for years so I'm going back to them even though it's further away.
I’ve been bringing my dog to downtown dogs for 2 years now, and would absolutely recommend them to others! It’s always a good sign when my dog is eager to go through the day care door every day.
I love they have an evaluation before allowing any dog into the daycare, they put a cap on the staff to dog ratio, they have a they have 2 hr lunch breaks during the day to feed them and let them relax/digest, they are so accommodating of my pup who has his unique personality quirks, and they are great about giving feedback on my pup’s day each time I ask.
Also, the staff is always so friendly and provides great customer service!
