Dr Tsai is an excellent surgeon, I high recommend him to anyone needing an ear, nose and neck specialist. His assistant, Patricia worked hard to make my experience smooth and enjoyable.. more than once she accommodated my scheduling errors. Since moving to their new lol with Dr Trevor Hartl, communication and friendliness has improved remarkably. Dr Tsai took can of a long standing sinus infection for me in January. I was having bouts of cellulitis, fevers and pain in my upper teeth. My only complaint would be that I had to wait 20 months once we received the imaging reports in 2019 and it got pretty scary at times. Thank you!
Dr. Tsai removed a large mass (baseball sized) and removal of my left Thyroid. I knew I had chosen a good surgeon when at the hospital nursing staff remarked how good Dr. Tsai work is. That same staff said he “never” makes surgical mistakes. This was very reassuring.
My surgery could have resulted in loss of speech and other complications as there were a lot of nearby nerves and the mass was close to my trachea. Now two weeks after surgery I am nearly fully recovered with no side effects and no other complications.
Dr. Tsai is not one to carry on long conversations. You will find he gets right to the business at hand and keeps things brief and to the point. Overall a brilliant surgeon !
