Have been a customer for a few years. Had a wasp nest in our crawl space. They treated it yet, the wasps were still there. Sean had to get in the crawl space to find the nest in the insulation, which he removed. The nest had been treated by previous owners but just moved further away, deeper into the insulation. They followed up to make sure that they got it all. Shane is another employee that is professional and friendly. We are on their quarterly schedule and no creepy crawlers in or around our home. Safe treatment for people and pets!! I would highly recommend this company for anyone that has uninvited visitors!! ~Lonna