I am a Dunkin girl at heart, & while I am not discounting anyone else's bad experiences from this location, I have to help bump up that star rating so they don't get closed down due to lack of patronage from people avoiding them solely due to it lol.
I have been to this location perhaps a dozen times, maybe a little more, scattered across the past year-ish. I have never had an incorrect drink, & only had a short wait one time - all other times it was ready when I walked in.
There isn't always someone around to greet you & sometimes the donut selection looks a little sparse, but I do pickup orders only & am keto, so I don't care about the food* or interaction. 🤣 Fast & accurate is all I need, & they rise to the occasion. My only complaint is parking can be a real beyotch here.
(*even though I'm keto now, i did partake in the sweet snackin' bacon & mini hash browns a few times in the past, & would still heartily recommend them if you want a small breakfast-themed snack. the donuts are always hit or miss out here, but if you manage to catch some fresh ones, they'll be better. i don't think i have ever ordered ANY food at this particular location, though.)