The application is a townhouse with numerous nearby neighbors. The townhouse units originally had no air conditioning. About ten years ago I had Mike Wood replace the original furnace. The service was excellent, immediate and reasonable in cost. I was not exploited because I had an unhappy tenant without heat in the winter. The replacement was made the same day as quoted. Thus, when considering air conditioning, I called Mike again. He came to the site the next morning, surveyed the situation and prepared a quotation. Mike gave me an off-season price and did not have to replace the furnace. I verified the pricing DunRite provided and found it was indeed very competitive, as with the earlier furnace install. I said do it. His crew arrived the next day. Jesse was the crew leader and each of the three men were professional and knew exactly what to do to complete the installation in one day. They were courteous, competent, clean and hardworking. It turned out the furnace had a preexisting fault that required another trip for a technician to replace a control board but Mike took care of it at no added charge. A low noise level by the outdoor condensing unit was a high priority on this project and I must say the installed unit is amazingly quiet. I could not be more pleased with the cooling capacity and system quietness. I was treated more than fairly and Mike has my very highest recommendation.
I’ve used DunRite now 3 different times, twice at my house and once for my mothers home here in Santa Clara county. Jesse helped me the first time at my house for a minor problem with my furnace. Then 6 months later with duct work on my Mom’s home. Jesse was on time, professional, and up front with pricing. His work was excellent. When my furnace stoped working a couple of days ago I called DunRite to have it looked at. I was hoping that I would have Jesse come up again. He wasn’t available so Mike said he’d be over in 30 minutes. Well? Ok. Turns out Mike the owner. It took him about 60 seconds to to find the problem. Unfortunately the only place he could get the part was closed because of Presidents Day. Mike just left this morning, heater is working fine and he has another happy customer. Don’t mess around with heating companies that want to sell you a new furnace because there’s a screw missing. Honesty is big with me. Get real next time your heating or air system is broken. Get it DunRite. Ian,