David Hallowell, PhD6 days agoFrom
The store merchandise and wears are great, but the shopping experience was rough for us in Tukwilla. Someone in my party was accused of shoplifting in the changing room, with no evidence (because it didn't happen). After a super awkward conversation where the employee tripled down on the baseless and false accusation that went no where, we tried to purchase multiple clothing items that the employee had insisted on holding for us. Because they had made assumptions about us, they had sent all the clothes to be returned to the racks before confirming our wishes. We were able to get the pile of clothing back, but everything was mixed together and we had to sort through to find what we had put in the purchase pile. No apology came from the employee. These employees need better training all around, and it is highly unlikely we will be shopping there again. I have empathy for store owners, but you need systems in place to avoid this kind of confrontation with paying high quality customers, and to stem actual shoplifting. We were disappointed it worked out this way because the store is a pretty awesome concept and has great prices.
Seth Von Wald6 days agoFrom
My teenage daughters love this store, it was my first time visiting and I enjoyed it as well. Got a pretty cool hoodie.
adrienne ingram6 days agoFrom
I absolutely love this store. They have so many great home decor items. They also had a wide variety of fun gifts such as crystals, candles, tarot cards, books, jewelry, dishes, and clothing. The cashier was super helpful and friendly! We got a glow in the dark ufo welcome mat and it is incredible!
