East Bay Vivarium

Very large place and a little hectic, but otherwise the employees seem well informed and helpful. I was there picking up a horned frog and left with mostly all the correct items. Maybe it was due to miscommunication, but the lamp I purchased should have been a bigger size than the one that was recommended. Other than that, I had a great experience

Excellent reptile store. They always have a great collection. Staff usually leave you alone to browse and take your time in the store.

Their plant collection sucks though, most of them are dying. Do not go at closing time, they get super pissed at closing time and turn off the lights with customers in the store to get you out.

My bearded dragon was boarded here for two months and now has mites. Unfortunate to say this, but the degree of the mite infestation means that East Bay Vivarium, wherever they house the reptiles, is also infested.

PHOTOS: the first two photos of pictures of her the day she was dropped off. The next four photos are photos of her when 1) I picked her up, 2) her reopened mouth sore, 3) sores under her feet which she never had, and 4) her SECOND mite-infested bath. The majority of the black spots you see are mites.

I picked her up yesterday and noticed immediately an old injury of hers was re-opened, she was dehydrated, and had lost a ton of weight (fat pads were gone). I initially thought it was stress from being away from me but in the car I noticed she had this grey dust all over her, only to realize when I got home that she had a heavy mite infestation and the grey "dust" was mite excrement.

She got three baths to remove the majority of the mites and one betadine bath to address the sores and wounds yesterday. Today the process was repeated to more mites. Bringing home mites is extremely serious, and not only do I have to ensure her health is better, I have to continuously ensure the mite infestation doesn't extend to her cage at home.

I would not use their services again and would highly caution against buying any reptiles from them given the infestation. It would mean bringing home your own. I am beyond disappointed and so sad for my pet.

Edit: it took us 1.5 months to get rid of the mites.

Excellent reptile store. They always have a great collection. Staff usually leave you alone to browse and take your time in the store.

Their plant collection sucks though, most of them are dying. Do not go at closing time, they get super pissed at closing time and turn off the lights with customers in the store to get you out.

Edit: it took us 1.5 months to get rid of the mites.