East Hill Optometry

Primary Location

Main location11120 SE Kent-Kangley Rd Kent Washington 98030 US(253) 859-0942

Amenities

Planning

Accepts new patientsAppointments recommended

Accessibility

Wheelchair accessible entranceWheelchair accessible restroomWheelchair accessible parking lot

Amenities

Restroom

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Customer Reviews

3.6

4 Reviews

Andy Mitala month ago

From

Very bad service, horrible staff. Last year they sent me close to $300 bill for eye exam. Also Dr. recommended me to go to his contact for cataract surgery which was wrong diagnosis. My regular eye expert told me I do not have problem enough for surgery. They filed my health insurance but not eye insurance for inflated charges. The American Board of optometry sent me an article condemning practices of charging health insurance, like in my case.

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Blessed Yep!a month ago

From

Doctor lum has been my eye doctor sense I was in 2nd grade so for over 30 years he is an extremely wonderful kind person. However I hate to say it but I cannot stand his new staff !!! They're very unprofessional rude!!! They do not represent doctor lum at all, I feel like they don't even try. He is the complete opposit of how his staff acts and treats people! So if you can make it past them, you'll be truly satisfied with your services.

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Michael Ba month ago

From

Dr. Lum is great!! I really like this optometrist, and usually I detest having to come back, but it's not so bad with Dr. Lum and his staff!

2021 edit: I still come here and was recently fitted for contacts, something I was really nervous about. Dr. Lum was super nice and patient with me, and even one of those ladies from the front gave me some tips. The people here have always been incredibly nice and friendly, and when I've broken a pair of glasses, they always do what they can to make sure my glasses are fixed as quickly as possible.

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