Eastside D&C has some of the kindest, most thoughtful pet store staff I’ve ever met. And I’m so grateful and want to say thank you for every kind word and every kind gesture that you have shown us (and there have been many).
Thank you for being so warm and welcoming, for always saying hi to anyone who comes in. Thank you for always offering my dog a treat and for always being so gracious about giving us the space we need when we ask. Thank you, thank you. You have no idea how much that means to us - to have a safe public space where we can just hang out and do our thing without worry.
I live in the area and often pass the store during daily walks with my nervous pup. We’ve been going in on and off to practice just being in public spaces, around people etc. And because she’s nervous and easily startled, I always have to ask the staff to leave us alone. And they always do - and always so kindly.
Today, we were there again and there was a couple who came in with their dog. Because they were standing between us and the exit, we couldn’t leave (my dog is also dog reactive). When one of the staff realized what was happening, she immediately took a treat and led the other dog and it’s owners to another section of the store, clearing the way so that we could leave safely. I didn’t have a chance to say it, but I was very touched and very grateful that she was so thoughtful and kindly respected our needs even though we’re not in the “regular, friendly, easy dog” category.
Having a sensitive, reactive dog that struggles in so many situations that others take for granted can be difficult - especially when we’re in public. And it means a lot to us that there are people like the Eastside team whose little, everyday acts of kindness make us feel seen and supported. We’re so happy to have you be a part of our neighborhood community and are truly grateful for everything you do.❤️
