JESSICA COSLOWa month agoFrom
Dealing with Eatonville Towing was so easy! They recovered our car quickly and then worked with us to gather personal belongings, obtain insurance photographs, and dispose of our daughter’s car which was a total loss. Every employee we encountered was kind, courteous, and professional. Their fees for towing services and storage were extremely reasonable, much less costly than anticipated and greatly appreciated. While we hope to never need them again, I would gladly do business with them in the future.
Sara Walkera month agoFrom
150% recommend Eatonville towing. The people are friendly and the prices are reasonable. They arrived within 1 hour of the ranger station calling them for us and arrived on time. The driver who picked up our vehicle was more than helpful and courteous.
Once we got to the shop, David immediately knew what the problem was and was able to fix the issue at their shop by getting a part at a nearby shop. Within 90 minutes, we were on the road and good as new.
Also while we waited, they brought us water and our dog water.
Luke Daininga month agoFrom
I am simultaneously grateful for a disappointed by this company. I slid off the icy road in Mt. Rainier and they were successfully able to wench my car out of a tricky location where I was able to drive away. The owner is clearly an expert at what he does. I was disappointed by a lack of integrity that I perceived from him however. His first question was “do you have roadside assistance?” I later learned that this is a justification to mark up the bill. My bill for the winch out was $976 and he charged my credit card prior to telling me the details or the cost. It was only after he charged my card that he gave me a copy of the receipt, which showed his “time out” as 30 minutes before I slid off the road and approximately 45 minutes prior to us calling. I didn’t feel like arguing with a man who refused to wear a mask and believes that COVID is a hoax. Lastly, he showed up with 3 friends in his truck. Not sure what we would have done had we not been able to drive the car away... scrunch together in the back of his truck with his buddies? My advice to the owner? Be honest about your hours and maybe implement a separate evening or weekend rate for service.
