Eddie Bauer

Primary Location

Main location1033 Bellevue Square Suite 118 Bellevue Washington 98004 US(425) 453-0450

Retail mainstay for house-brand outerwear, clothing, footwear & accessories for outdoor recreation.

Amenities

Payments

Credit cardsDebit cardsNFC mobile payments

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Service options

Onsite servicesIn-store shoppingIn-store pickup

Planning

Quick visit

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Customer Reviews

1.6

2 Reviews

Alicia Hill-Force6 days ago

From

I absolutely love their products and have shopped with them since I was a teenager. I am nearly in my mid-50’s. I am having a terrible time getting my account updated. I have tried calling 3 times to update, and have failed each time. The in-store service is superlative. The call center service needs a good deal of work.

0 Likes

Diane Klinger6 days ago

From

I returned an item 2 months ago, 11/9/21 that I purchased on a gift card. I have called 3 times requesting a refund via a new gift card and still have not received it. Service reps are difficult to understand in their broken English. I called again today and was informed again that they will issue a new gift certificate minus a $7.00 Return Fee which I was not previously aware of. Will never do business with them again.

0 Likes

J.R. Edmiston6 days ago

From

2 Stars only because I like many of their products. Online Customer Service is poor. Here is the latest. Long story short, order placed on 12/11, received email confirming shipping on 12/15, today 12/24 and still no package. Many calls, chat sessions all with no answers and not one of the promised returned calls. When order placed the carrier showed as FedEx, shipping confirmation shows FedEx, web site shows FedEx but I am told it was shipped USPS and it is the post offices fault that my package has not arrived. USPS confirms label printed by Eddie Bauer but package never given to USPS. If you have a local store go there to shop (ours was closed) otherwise I recommend taking your business elsewhere.

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