Horrible experience with my 11 month old. I was referred here for lenses from a list from our Opthalmologist at Seattle Children's Hospital, I called ahead of time to make sure they had softer frames and specifically inquired about a brand. I was assured they had them and scheduled only to find out they didn't come our appointment. Which was fine I suppose, we sat down to see the other options. The optometrist helping us was terrible and just kept talking about how many kids she's 'helped' she wouldn't let me even get a sentence out and was rather rough with my daughter. My daughter has cerebral palsy and can't control her muscle tone well so this was especially disturbing to me, CP aside her actions would be rough on any child. My daughter wasn't crying or even fussing just confused and wiggling around with something so new put on her eyes and kept trying to touch the frames only to have this lady actually yank her arm out and try to pull them away. I was only really given one option and when asked to see another she scoffed and brought out more hard frames that feasibly just wouldn't work on such a small baby in any scenario. Then I was shown a catalog with a couple options to order from and reluctantly allowed to hold it to browse from in my own hands.

Terrible experience overall. I certainly don't recommend taking your child here, much less toddler or infant. They don't know how to calmly interact with them or a parent. Maybe more for an adult or someone who enjoys being spoken over and coerced into the product that makes them the most money.