Eileen Townsend is an excellent real estate agent. We knew our home needed some updates to prepare for sale but wanted to keep our costs down to a manageable level. Eileen recommended a company to review the home and make recommendations. They were an excellent company and provided quite a few options and costs to consider. Although, honestly, some of the recommendations didn’t make sense to us…would that update really be beneficial?...would this update really be worth the expense? There were some tough decisions to make on where best to spend out budget. With Eileen’s experience and expertise we were able to work out the best combination of improvements that would both fit within our budget as well as appeal to prospective buyers. The home looked wonderful when all the work was done and we received top dollar! That’s a testament to Eileen’s knowledge of the market and her ability to balance all of our needs in this process. Eileen is also very adept at handling the actual sales process once our home hit the market. She had a very clear plan on how long the house would show and for taking offers. We ended up getting multiple offers so Eileen’s guidance again was essential in reviewing and evaluating the offers. Once we decided on the one to accept, Eileen was still there holding our hands until escrow closed. We appreciate Eileen’s attention to detail, willingness to answer all of our questions and ability to make us feel like we were always her top priority. She’s got a great personality and excellent communication skills. You can’t go wrong having Eileen as your representative.
We had a fantastic experience with Eileen as our realtor in Berkeley!
She's is undoubtedly a top-notch realtor who knows Berkeley like the back of her hand. She has an A+ knowledge of the Berkeley neighborhoods, UC Berkeley student community, Berkeley culture, and city rules, making her an invaluable asset to anyone looking to buy a home in the area. Her openness, honesty, and caring nature set her apart from the rest. Eileen was always patient and gave us plenty of time and advice to think, rethink, and make the right decision without any pressure from her side.
Eileen's willingness to go the extra mile for us is commendable. She showed the home to us multiple times and was always available on phone, text, and in person when we wanted to come by the property. Her availability made the entire home buying process smooth and stress-free for us. As someone from the south bay, having Eileen as a local expert was a great advantage, and she leveraged her knowledge to our benefit.
Overall, I cannot recommend Eileen enough. She is an outstanding realtor who genuinely cares about her clients and goes above and beyond to make sure they find the perfect home. Eileen closed the deal fast and made the entire process as painless as possible. She did the final walkthrough on her own for us and even bought a lockbox and placed it at the property after closing. If you are looking for a realtor in Berkeley, Eileen is who you want. Thank you, Eileen, for your exceptional service and professionalism!