Ann Blanchard17 days agoFrom
Just what you would expect from a regular taqueria. However, the food is solid and consistently good. Always enjoy my lengua super taco. The kids just get quesadillas and bean burritos.
Patrick Redd17 days agoFrom
I have frequented this restaurant many times and haven’t had any issues until today. My wife and I decided to grab a few burritos for dinner as we have many times before. I approached the counter and the server Ms Esmeralda C. took my order. After ringing me up, I noticed the price wasn’t what it normally would have been so I double checked with the server and sure enough, the order was wrong. I asked for burritos but somehow the server heard tacos. No problem, but I could sense some agitation from the server whom clearly wasn’t paying attention to my request. She corrected the problem before the burritos were made and I paid for the order. Upon looking at my receipt I noticed now the order being placed was for regular burritos and not factory burritos. The ingredients used differ in the two types and I know what I order every single time I come here but when I approached the server with the mistake she became very dismissive and actually said: “ first you said tacos, now your saying burritos” with a major attitude at this point. I didn’t act on her emotions but I responded by telling her she was incorrect in what she heard. By then a senior worker stepped in and assisted with correcting the order at no additional charge. When I got home and set for dinner, the burritos were clearly not what I normally received and the ingredients tasted old. For example the rice was stale, some of the beans were hard and the carne asada tasted burnt. I feel like this was deliberately done by the food preparers in conjunction with what the server dismissed as my fault in the mistaken order. I will not be placing an order here anymore due to this and the business will lose 6 customers from one household in addition to 4 more people in another household. All because a server was not paying attention to a customers order and had the audacity to blame the customer when the error was identified.
Harsha17 days agoFrom
Was craving for Tacos 🌮 and found very good spot in Brentwood. The person on counter was very helpful and could speak English.
Ordered Factory Taco - vegetarian & Tres Leches Cake as ToGo
Tacos very very yummy & loaded with lettuce, beans, stir fry veggies & avocado.
Tres Leches was very soft n tasty. Loved it.
