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While shopping here everyone was very helpful and good selection of plants compared to local Home Depot and Lowes.
Although prices are not less expensive than the big box, I figure supporting a local business and employees are knowledgeable was worth it and I assumed their quality would be superior.
I purchased over $2,500 in multiple types of plants. I bought some multiples of same plant and out of 20 shrubs within a week and a half 3 were clearly not thriving. I was planning on buying more plants and went back to the nursery hoping for an exchange of the poor shrubs that were $75 each. The man who was the nursery manager told me they only guarantee for 24 hours, what plant dies that quick. The worst part was the manager was very defensive, I guess he forgot I just dropped $2,500+ here and was there to purchase quite a bit more and asked if I could east get credit and the firm answer was no.
I'll be back at the big box, at least they back their products that fail.
Replying to owner: His name was Angel and he said he was the manager. Paid cash to get tax free discount so probably why you don't have a record.