R L10 days agoFrom
Highly recommend! I chose Ian because of his emphasis on neuromuscular & he's been my weekly go-to ever since Aug 2023. Ian is phenomenal, highly skilled & mindful. My range of motion in my shoulders from rotator cuff strain has greatly improved. Lower back/sciatic pain is also alleviated. I'm an RN so my livelihood/perfornance depend on my ability to move freely. Nice not having to rely on ibuprofen. Front desk staff Andrew, Lauren, & Megan are always genuinely welcoming, kind, & helpful.
Paul Coffey10 days agoFrom
From when you arrive to when have to leave, you feel and understand that this business is run at high professional level.
From the customer service, to the quality of the services provided and the constant feedback I would recommend elements massage to friends and family.
Jaimie McCarthy10 days agoFrom
My experience with Elements Massage San Mateo was highly disappointing, particularly regarding their membership cancellation process. Despite their written policy allowing cancellation within 30 days, I encountered significant obstacles when attempting to cancel my membership. The management’s lack of professionalism, responsiveness, false promises and the misinformation provided made the process needlessly difficult and frustrating. I hope these issues are addressed promptly to improve customer service.
