Stop your search for a trustworthy home services small/local business… because you have found it! Words are insufficient to capture our gratitude for Elevation Home Services, and particularly for Beau, the owner. Our furnace went out just 3 months after purchasing our house and just as winter hit. I submitted a panicked message asking for a diagnostic visit and not only did Beau respond literally within minutes, he was at my house within the hour. Everyone else wanted me to call in an emergency or after-hours call ($$$) and otherwise weren’t available for days or weeks. He presented all of our options and was completely honest that the $1k repair option couldn’t be guaranteed because of the age of our furnace (turned out to be 33 years old!). We opted for a full replacement and Beau even researched the energy efficiency rebate through PSE and made sure the our invoice had all the necessary information reflected. HERE’S WHERE IT GETS EVEN BETTER. While we waited for the unit to come in (high quality Lennox unit), he did some tweaking and got our old furnace working again in the meantime. While working on it, he noticed our water heater (which wasn’t even part of the conversation!) wasn’t connected properly to the metal tubing and immediately fixed that too (at no cost!)! He also taught me how to clean it out myself to prolong its life. WAIT IT GETS BETTER. One day after he did the tweak to get it working until our new unit came in, it failed again and our house started getting cold fast. I texted him on a Friday evening to tell him so, and he FaceTimed me and walked me through some troubleshooting… and got it working again!! This was above and beyond!! The initial diagnostic fee was even waived/applied to our total and we were offered 2 financing options, one of which didn’t even have any interest or fees for a whole year. The technician that helped do the unit replacement was TOP NOTCH, had 30 years of experience, and was even teaching an apprentice. Without hesitation, I absolutely plan to hire Elevation Home Services again for everything we can! Thank you thank you Beau!!!!