Thor Whitby5 months agoFrom
I had gone into the emergency room to to an exostosis that had broken in my leg. They wouldn't even let me speak with the doctor, they did the CT scan and had the nurse come and tell me the results and she had no idea what she was talking about, I was hoping to get the extra bone removed from my leg cuz it is quite large and is restricting movement and painful but all the nurse told me was to go home and stay off it for a week and it should be fine and that there was no necessary treatment..... So now I am stuck with a large bone in my leg that shouldn't be there and all in needs to be is taken out The bone had already broke off in my leg. Now they just need to cut it open and take it out you would think but no apparently they said there's no surgery for that so I have to suffer. They had supplied me with crutches and sent me on my way and also they did not open the door for me and I had to struggle holding the crutches my paperwork just to get out of the back room, I would not recommend this emergency room unless you really really need to go there... The staff should open the door for the people who need it not watch them struggle... And the patient should be able to speak with a specialist about their problem, not just a nurse relaying messages... I've been out of work for a week now and after the week of healing that they had told me to do, I still won't be able to go back to work due to the pain in my leg and the restriction of movement, I'm a roofer and can't go to work with a bad leg this may just lose me my job all because people in the emergency room did not want to help me... Also the paperwork that they had given me on my CT scan it had an area where it had education materials on arm exostosis instead of femoral exostosis completely different things. So yeah my visit was horrible
Kathleen Hamill7 months agoFrom
Great and compassionate staff. Would have given 5 stars but due to no fault of staff was in pain for a long time before treatment. The one doctor there was working hard as were the nursing staff. So the star not marked is directed at our overall healthcare system. They need more than one doctor to get the folks through triage.
Kelcy Tilsa year agoFrom
Been here many times for different reasons over the past 15 years. From simple flu symptoms to needing staples or stitches. Not every visit is going to go well and when your sitting there focused on your problems you stop caring about what they're dealing with. Some times it's an in and out visit, others they are busy and it's a process. Yes some will come in an be seen first but it's part of understanding that someone available can help them and your waiting for the person that needs to see you to be available. I've never once had staff be rude unless I was irritable. Never seen through all the waiting, them being unreasonable or asking someone to leave unless they had a valid reason. If it's something they can help with they've always helped to their fullest capability. Theyre just humans doing their best to respond to your situation too. Might not permantly fix your problem but help point you in the right direction
Main location2550 Sister Mary Columba Dr Red Bluff California 96080 US(530) 529-8000Loading...
