Primary Location
Amenities
Offerings
Oil change
Accessibility
Wheelchair accessible entranceWheelchair accessible restroomWheelchair accessible parking lot
Service options
Onsite services
Planning
Appointments recommended
Amenities
MechanicRestroom
I was a little nervous to come here, because I know little to nothing about cars. When I showed up, the front desk associate (Dee, I think) was kind and efficient. The mechanic who worked with me was also kind and took me into the garage to show me on my car where the issues were so that I could visualize them. He also was very specific in describing how dire my problems were (i.e. the xyz fluid doesn't need to be replaced for another 10,000 miles so you don't need to panic about it).
I had to make an appointment to get my car fixed because I needed a long service. There was no pressure to schedule the new appointment at the exact moment that I picked up my car. They gave me a sheet with all the issues and the prospective prices so I could do the math and decide what I could afford.
When I called, the woman at the front desk remembered me and got me scheduled for the services I chose with no problem; I got my service and everything went without a hitch.
Several days later, I noticed a problem with my car related to my service, and I called Dee to tell her. She told me to bring my car in and they fixed the issue that day, free of charge.
Overall, for a person as scared of mechanics as I am, this was a refreshing experience. I will continue to take my car to Emily's Garage and enjoy the kind employees who understood this can be a stressful experience for your average person.
If I could give 10 stars I would! Mike is a top notch mechanic who has kept my car running in top condition! I’ve brought him every issue from simple hatch springs, to extensive engine repair, and he’s handled it all with precision and expertise! Noelle at the front desk is kind, courteous and always helpful! This garage has always worked with me providing financial options when needed, and never tried to over sell services that weren’t required. I would recommend Emily’s Garage to anyone!
