David Baker3 days agoFrom
What a great experience. I was hesitant to go anywhere for my first time getting a hair price installed, but they were very welcoming and I felt relaxed as soon as I sat in the styling chair. The atmosphere was great! The services were 5 star and I couldn’t be happier with the results. I will definitely be returning in the future! Would highly recommend for any first timers! All my questions were answered and the conversations made it a even better experience!
Johanna Clements3 days agoFrom
I’ve been getting my wigs from here since I was about 16 years old I was an Asian lady working and then other people take over a lot of the stuff as friendly. I have a collection of about 10 wigs. I’ve gotten over the course of the years and one day I went in there, looking for a ponytail, and I wasn’t sure what I wanted and the woman said some harsh words to me. She didn’t like me touching and looking through the hair. She asked me what I wanted. I said I wasn’t sure what I wanted and then I found three packs of ponytails that I was going to purchase, so I set them nicely on the floor stocked on top of each other ready to buy them when she starts yelling at me telling me to pick the product up off the floor and that it’s really disrespectful and that she’s always been nice but I’m disrespecting her and then I told her the wig that she had sold me it was too small, but the red one was big, and she blamed it on my hair, not being braided and my extensions, when that wasn’t the case at all I wasn’t telling her I didn’t like the wig or that I wanted to return it. I just mentioned that it was a little small so that the next wig I got was a little bigger and she was tugging and pulling on it and pinching the leg forward, so it was pinching my hair and was getting really frustrated with me so I grabbed my bag and I walked out of the store. Her words and actions were Harsh enough to where I was almost in tears.
David and Kate Boyce3 days agoFrom
I couldn’t say enough good things about Decarla’s. The first time I went in to get a wig for chemo treatments, I felt so welcome and comfortable. The lady was so kind and courteous and let me try on as many wigs as I needed to in order to find the one for me. And I definitely did. I went home and cried because since I lost my hair, I felt beautiful again and it’s all thanks to them! They will spend as much time as you need to make sure you leave their store feeling your best. I have since gone back for another wig and I was again treated with the same excellent customer service as before and the same lady and I tried on more wigs and we laughed at the silly ones that didn’t look right and found another perfect wig for me. You really can’t go wrong with Decarla’s. They don’t discriminate or judge you regardless of what race you are, they make sure you’re happy when you leave and they are also very affordable. The wigs are amazing quality. Most people don’t even know I’m wearing a wig because they are such great quality. They also make sure to educate you on how to care for your new hair and they don’t try to up-sell you on things you don’t need. I feel very comfortable shopping there and they have a customer for life. Going through cancer treatments have been so very hard, but the one part of it that makes it easy is going to Decarla’s because I know my experience will be amazing. I know I’ll leave feeling great and beautiful on the outside just as I do on the inside. I highly recommend her store for all of your hair needs. As long as Decarla’s is around, I’ll never step foot in any other wig or hair store ever again. You won’t regret going there for your hair needs. I guarantee it.
Main location607 SE Everett Mall Way # 6A Everett Washington 98208 US(425) 348-0107
