Rude. Terrible service! They are in business NOT to rebate anything!
Applied for a rebate for a new heat pump. Denied . they say I submitted the information past 60 days. Not true.
Submitted information for a rebate on 11 new windows. Denied. They want 11 different stickers, which the installer removed and discarded.
Will NEVER use or recommend them, going to file a formal complaint with whomever I can.
I have a freezer that was recyclable and met all the criteria for the Energy Trust Recycling Program. I got an ATO # and was offered a recycling date that was six weeks in the future. Having a old freezer sitting in my garage for that long is not acceptable. I have a second option of letting the appliance dealer taking the old freezer when they deliver the new one.
Guess which one I'll choose? A program that pretends to be recycling of appliances to benefit a homeowner is a sham if it doesn't remove the appliance in a reasonable amount of time. I think a week at the outside would be reasonable. If I called Goodwill with a donation and they said more than two days, I'd give the stuff to a different charity. I think your program is a crock.
Their responses of past months seemed to compose fraud. Here are facts: