Shawn did an amazing job at my place today. Ants creep me out (they were everywhere!) and rats decided they would make themselves at home under my dogs igloo. Because I have pets I was concerned about the treatments affecting them but Shawn explained to me the pet safe products used and the type of rat baits they have without poison (snap traps inside a box) I’ll definitely need him to come back & get the stinky buggers out of there though! Shawn thank you for being patient with all of my concerns and making friends with my piddly puppy dog. Thanks to the office team as well for scheduling quickly and taking great notes. Highly recommend these folks!