Esther and her entire team at The Loan Story were simply amazing to work with. Esther had a very quick turnaround time - from the time we submitted the financial information to when she provided a loan approval. This was critical in getting our offer approved with minimal hassles.
Overall, we felt like Esther went above and beyond to find us the right lender, walked us through the entire process, and was always available to answer questions. Her response time was impressive - it felt like we were her top priority from day one. Such excellent service is very rare in my experience.
In the end we got a great rate, stress-free service in the competitive environment of the Bay Area, and a fast closing time for our loan.
We couldn't be happier with our experience at The Loan Story.
