Zane and his crew provided absolutely stellar service! We are restoring an early 2000s Mercedes-Benz AMG station wagon and were informed by the dealership that several OEM parts were no longer manufactured. This was after they had informed us several weeks prior that these new parts were simply on back order from Europe and would take a few weeks to arrive.
Panic set in so we started calling any and all recycling yards to see if they could painstakingly, and carefully, disassemble some cars to find these parts for us. Zane let us know how rare it would be for his crew to find these parts, but they were responsive from day one and eventually tracked down the necessary parts.
Zane even sent photos of the condition of the parts knowing that some were in less than desired condition. We knew what to expect and this allowed us to search elsewhere for the remaining parts. Ultimately, the Zane and the European Auto Recycling crew were able to find the vast majority of the parts that we needed for this restoration!
My wife and I sincerely appreciate the level of service and the quality of parts that we received. From the initial inquiry, to pulling the parts, getting our approval with detailed photos, and finally packing and shipping these delicate parts to us ... the process was our best experience out of all of the recycling yards that we called (dozens of them). We are very grateful for your efforts Zane and will always recommend European Auto Recycling to our fellow enthusiasts when trying to track down used/rare parts.
Main location3600 Recycle Rd Rancho Cordova California 95742 US(916) 638-3876Loading...
