George Lin25 days agoFrom
My tenant neglected to order pet cleaning as a part of carpet cleaning. The owner Mike came out and redid the cleaning himself plus pet cleaning. He only charged me for the difference - pet cleaning - even though this wasn't his fault. Wow! This is what customer service is about. We need more small business owners like Mike who make a honest living and treat customers like their neighbors - like in the old days! I am definitely going to be a repeat customer.
Don Spearman25 days agoFrom
I had old dirty carpet that had not been cleaned in a few years, Sam came out to clean the carpet, the carpet came out much cleaner than I would have imagined. He arrived on time, did a quality job in the time he said it would take, and charged a fair price. I am going to recommend them to the people I know. Thanks
James Lofgren25 days agoFrom
My family and I recently just purchased a home that required carpet cleaning to remove dog odor. We contacted Excel on short notice and they dispatched Sam who did a phenomenal job. Mind you, we failed to arrange our utility transfer and our power was off at the new home the entire time Sam was cleaning. Yet he powered through and hit three floors of carpets, stairs, hallways and all. No evidence dog odor and our carpets were spotless. Sam did an exceptional job and I would definitely recommend Excel to family, friends and those of you reading this!
